How to Scale Your Business with TikTok DM Automation (Step-by-Step Guide)

Find out how to capture leads and drive sales with Manychat’s powerful automation for TikTok DMs

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3/26/20252 min read

Why You’re Losing Sales on TikTok Without Even Realizing It

You’ve spent time creating viral videos, engaging content, and growing your TikTok following. But when users slide into your DMs asking about your products or services, how fast do you reply?

The truth is, most businesses are missing out on sales simply because they can’t respond fast enough. And let’s be real—manually handling every single message and comment is exhausting.

🚨 Here’s the problem:

  • Customers expect instant responses—wait too long, and they move on.

  • Managing DMs manually isn’t scalable—especially when your audience grows.

  • Many potential buyers never complete a purchase because they don’t get the answers they need.

So, how can you capture every lead, engage instantly, and close more sales—without working 24/7?

The Answer: Manychat’s TikTok DM Automation

With Manychat’s powerful automation, you can:
Reply to DMs instantly—no matter how many you receive.
Turn TikTok comments into automated conversations—capturing leads effortlessly.
Send personalized messages to users who interact with your content.
Promote your products & drive sales without manual effort.

And the best part? It works while you sleep. 🚀

How to Automate Your TikTok DMs (Step-by-Step Guide)

Step 1: Connect Your TikTok Business Account to Manychat

First, sign up for Manychat and connect it to your TikTok Business account. This allows Manychat to handle messages, comments, and lead collection for you.

👉 Get started here

Step 2: Set Up Automated Replies for DMs

  • Create custom responses based on specific keywords (e.g., “price,” “shipping,” “discount”).

  • Build conversation flows that guide users from inquiry to purchase.

  • Personalize responses with customer names, product recommendations, and links to your store.

Step 3: Turn Comments into Conversations

With Manychat, you can:
🔹 Auto-reply to users who comment on your TikTok videos.
🔹 Send them a DM with a special offer, discount, or more info.
🔹 Capture leads without them even visiting your website.

Example:

  • A user comments, “How much does this cost?”

  • Manychat automatically replies in the comments: “Check your inbox! 📩”

  • The user receives a DM with pricing info and a buy now link.

This method boosts engagement and conversions instantly! 🔥

Step 4: Collect Leads & Grow Your Audience

Manychat also allows you to collect emails, phone numbers, and other details to grow your list.

📧 Why this matters:

  • Build an email or SMS list for future marketing campaigns.

  • Retarget potential buyers who didn’t purchase the first time.

  • Create an audience of engaged users who are more likely to buy again.

Step 5: Convert Leads into Paying Customers

Once a user interacts with your chatbot, you can:
✅ Send personalized product recommendations.
✅ Offer exclusive discounts or limited-time deals.
✅ Direct them to your website, checkout page, or even book a call.

This keeps your audience engaged and moving down your sales funnel—automatically.

Real Results: Businesses That Skyrocketed Their Sales with TikTok DM Automation

📈 An online fashion store increased sales by 35% after automating their TikTok DMs with Manychat.
📈 A fitness coach tripled their email list in just two months using Manychat’s lead collection tools.
📈 A beauty brand boosted conversions by 40% by sending automatic discount codes to commenters.

The proof is clear: TikTok automation works.

Ready to Scale Your Business on TikTok?

If you’re serious about growing your brand and turning TikTok followers into customers, now is the time to take action.

💡 Don’t let another potential sale slip away. Automate your TikTok DMs today and start closing deals effortlessly.

👉 Start Now with Manychat! 🚀